Can I get a refund or transfer my event entry to another event?
As per our Terms & Conditions, refunds are not available. However, If you cannot take part in the event, your registration may be able to be transferred to another event within the current New Zealand Ocean Swim Series.
If the transfer for this event is arranged more than seven days out from online entries closing (2 days before the event day), 75% of my registration fee can be transferred to another event within the current New Zealand Ocean Swim Series
If the transfer is arranged within 7 days of event online entries closing (2 days before the event day), 50% of the registration fee can be transferred to another event within the current New Zealand Ocean Swim Series.
If you do not contact the organisers more than two days out from the event day (or before online entries for that event close) to arrange a transfer, my registration fee is not refundable nor transferable.
Email info@oceanswim.co.nz to organise a transfer.