As per our Terms & Conditions, refunds are not available. However, If you cannot take part in the event, your registration is transferable to another event this season

If the transfer is arranged prior to 7 days out from online entries closing, 75% of the registration fee can be transferred to another event. If the transfer is arranged within 7 days of event online entries closing (2 days prior to the event), 50% of the registration fee can be transferred to another event. If you do not contact the organisers prior to the event online entries closing (2 days prior to the event) to arrange a transfer, the registration fee is non-refundable or transferable.

You can contact us at info@oceanswim.co.nz, to arrange a transfer of your event registration.

Yes you can. You can buy a ticket on our website or give us a call in the office – 09 486 0240 with your credit card details and we can add this to your event registration for you, over the phone.

These will be uploaded by the end of each event day onto the webpage – https://oceanswim.co.nz/results

We upload these onto our Facebook Page early in the week following each event. Look out for them here – https://www.facebook.com/pg/NZOceanSwim/photos/

Hiring a wetsuit is a great way to try before you decided you want to do another event. If you wish to hire a wetsuit we have many convent locations that you can hire a swimming wetsuit from and also ensure you are being fitted for the correct size.

We may have wetsuits available on the day, but they normally sell out, so best you book one in by contacting the specialists in swimming wetsuits, our hire partner – SwimT3. This way you can pick the wetsuit up before the event, try it on and test it out so there are no surprises. For more information and a list of stores you can hire from click here 

Starting waves are calculated for each event based on entrant numbers, and the start groups swimmers have given us in the registration process.

We can assure you that you’ve been put in a starting wave with other swimmers who have chosen a similar start group to you.

No sorry, our minimum ages are:

12 years for the 1,500 and 2.5km – 5km distances
10 years for 750m, 1km, 1.25km distances
8 years for 500m distance

‘Banana Boat OceanKids’ event is for 7-10 year olds:
There are 100m & 200m swims. The child can be entered in either distance.

There is no flexibility on these minimum ages this season.

Information about pricing can be found on each event page in the pricing timetable.