As per our Terms & Conditions, refunds are not available. However, If you cannot take part in the event, your registration is transferable to another event this season

If the transfer is arranged prior to 7 days out from online entries closing, 75% of the registration fee can be transferred to another event. If the transfer is arranged within 7 days of event online entries closing (2 days before the event), 50% of the registration fee can be transferred to another event. If you do not contact the organisers prior to the event online entries closing to arrange a transfer, the registration fee is non-refundable.

You can contact us at info@oceanswim.co.nz, to arrange a transfer of your event registration.

Yes you can. You can buy a ticket on our website or give us a call in the office – 09 486 0240 with your credit card details and we can add this to your event registration for you, over the phone.

These will be uploaded by the end of each event day onto the webpage – https://oceanswim.co.nz/results

We upload these onto our Facebook Page early in the week following each event. Look out for them here – https://www.facebook.com/pg/NZOceanSwim/photos/

To enquire about hiring a wetsuit for an event please email our wetsuit and swimwear partner HUUB at www.huubdesign.com

Starting waves are calculated for each event based on entrant numbers, and the start groups swimmers have given us in the registration process.

We can assure you that you’ve been put in a starting wave with other swimmers who have chosen a similar start group to you.

No sorry, our minimum ages are:

12 years for the 1,500 and 2.5km – 5km distances
10 years for 750m, 1km, 1.25km distances
8 years for 500m distance

‘Banana Boat OceanKids’ event is for 7-12 year olds:
7 & 8 year olds – 100m
9 & 10 year olds – 200m
11 & 12 year olds – 400m

There is no flexibility on these minimum ages this season.

Information about pricing can be found on each event page in the pricing timetable.