As per our Terms & Conditions, refunds are not available. However, if you cannot take part in the event, your registration may be able to be transferred to another event within the current 2025/25 New Zealand Ocean Swim Series.

You are able to log into your My Event Dudes Account to transfer your swim to another location prior to 7 days before the event. There is a $15 fee for long swims & amphibians and $10 for mid & short distance swims, along with any difference in swim costs.

You are also able to transfer your swim to another swimmer if you cannot make the swim. This can be done until event day and is also done through your My Event Dudes Log In. There is a $10 fee to transfer to another swimmer.

Check out our handy HOW TO blog to get you started and to help you navigate your account to make the changes.

Yes, you can. You can buy a ticket for the bus or ferry by logging in to your Event Dudes Account  (click here) Just select the event you want to add tickets too, easy as!

If you are unsure about how to get started have a read of our How To Blog to get you started!

You will not need a physical ticket for the bus or ferry. Your name will be on a list and one of our crew will assist you on event day.

Results are live as you cross the finish line! Go to our website and select your event to see your time and overall placing-https://www.oceanswim.co.nz/results

These are uploaded to our Facebook page in the days following each event.

You do not have to wear a wetsuit for any swim distance. Wetsuits offer warmth and extra buoyancy.

Hiring a wetsuit is a great way to try before you decided you want to do another event. If you wish to hire a wetsuit we have many convent locations that you can hire a swimming wetsuit from and also ensure you are being fitted for the correct size.

We may have wetsuits available on the day, but they normally sell out, so best you book one in by contacting the specialists in swimming wetsuits, our hire partner – SwimT3. This way you can pick the wetsuit up before the event, try it on and test it out so there are no surprises. For more information and a list of stores you can hire from click here 

Starting waves are calculated for each event based on entrant numbers, and the start groups swimmers have given us in the registration process.

We can assure you that you’ve been put in a starting wave with other swimmers who have chosen a similar start group to you.

Start Group 1 & 2 – The fastest start groups

Start Group 3 & 4- Middle of the pack start groups

Start Group 5 & 6- Last start groups, great for family and friends to swim together.

No sorry, our minimum ages are:

12 years and above for the 1,600  – 5km distances
10 years and above for 7500m – 1250km distances
8 years and above for 500m distance

‘Banana Boat OceanKids’ event is for 7-10 year olds:
There are 100m & 200m swims. The child can be entered in either distance.

There is no flexibility on these minimum ages this season.

Information about pricing can be found on each event page in the pricing timetable.

Yes! We want to facilitate any swimmer wishing to participate and are proud to have a long list of disabled and impaired swimmers who very successfully swim our series. Please contact our team through the contact us form on the website and we will do our absolute best to make your swim happen.